Learn about the registration management with the software.
Who this is for
This tutorial is for club administrators managing the registration with the software.
What is a registration?
A registration is a request from a player, coach, team manager or other person to join a club.
The registration here is not about creating a new account with the software.
The registration process is like an online shopping process. The users can select the products they want to buy and add them to the cart. Then they can proceed to the checkout page to complete the purchase.
Prepare for the registration
As a club administrator, you need to prepare for the registration by creating the products you want to sell.
You can create the products by clicking the "Products" button on the top left corner of the screen.
When you create a product, you can create a questionnaire for the users to answer. The questionnaire is like a form that the users need to fill in before they can complete the registration.
The questionnaire is optional. You can create it or not.
Vouchers
You can also create vouchers for the products. The vouchers are like a discount code that the users can use to get a discount on the products.
The vouchers are optional. You can create it or not.
Payment methods
You can also set the payment methods for the products. The payment methods are like the ways the users can pay for the products.
For online payment, you need to set up a Stripe account. Refer to the Setting up Stripe tutorial for more details.
In Stripe, you should set up the fund transferring to your bank account daily.
Timely reconciliation of the payments
You need to reconcile the payments against the registrations data and daily reports from Stripe. The software will not automatically reconcile the payments.
Manage the registrations
After a registration is submitted, you can review it and approve or reject it. Timely review and approval are crucial for maintaining a smooth registration process.
For any new registrations coming in, you will get a notification email.
The registrant will also receive a notification email when the registration is approved or rejected.