What this tutorial is for

This tutorial is to guide the association administrators how to contact MyCompApp for support.

The support channels

We understand that you may have many questions and issues when you are using the software. We are always standing by to help you. Our response will be quick and effective.

There are many ways you can get support from us.

1. Phone number: you will get a phone number when you sign up. You are welcome to call us whenever required.

2. Email: for non-urgent issues, you can send an email to us at support@mycompapp.com.

3. Tickect system: for every customer, we have a dedicated ticket system to track the issues and the progress.

4. WhatsApp group: we have a WhatsApp group for the association users. You will be invited to the group by the support team after you sign up.

5. Report an issue: You can report an issue by clicking the Report an issue button on the top right corner of the admin portal.